Freqently asked questions

 General Questions

Is LODGING INCLUDED IN THE PASS?

No. Lodging is seperate and must be purchased through a third party. See discounts and options here.

Is this a “kid friendly” festival?

Yes!! and no… What do we mean? Well firstly, Jiminy Peak has a ton of fun stuff for kids to do over a couple days,(see below) BUT classes can only be attended by children ages 12+ who purchase a ticket or pass for the class. There are no “children’s classes” at the festival as the quality of the teaching is meant for adults. Mature tweens and teens may enjoy much of the content but we leave that to the parents discretion. Musical offerings at the festival and the vendor village are entirely family friendly. Kids may also enjoy checking out the “slackline village”.

WHAT CAN MY KIDS DO WHILE I’M BLISSED OUT IN CLASS?

Will there be childcare options available?

At this time we are NOT planning to offer any onsite childcare. You are responsible for your own minors.

TICKET PURCHASES

Purchasing Your Pass

We use the Eventbrite platform for ticket purchases. You can do so through our passes page.  When purchasing multiple tickets give each ticket a unique email address in order to create unique schedules for each person.

View/Update Your Ticket

To view your ticket and record details or update the information on your ticket, log in to your Eventbrite Attendee account.

If you purchased your ticket via Squarespace prior to February 1st, you will be manually added to the Eventbrite Attendee list using the email address originally used for purchase.

PROMO Codes

Promo codes can be entered into the top of the ticketing widget on the Passes page. Make sure to click “apply” before you select your ticket type and quantity.  

Refunds

All ticket sales are final. No refunds will be issued for any reason, but you are free to transfer your tickets or resell them.

Transferring Tickets

Transferring tickets is easy in Eventbrite. First, login to your Eventbrite Attendee account. Click “My Tickets,“ then “View your Order.” from this screen you can edit your ticket information.  Just change the name and email address to whomever you are transferring the ticket to and click “Save.'“

SCHEDULING YOUR SESSIONS

Create your schedule

After buying your ticket through Eventbrite you will receive an additional email from Sched.com. Sched is the software that lets you register for classes, effectively saving your spot for the classes and workshops you want. To register for a class, simply click the checkbox for that session. You’ll see the check mark next to sessions that are booked. If any schedule changes happen that affect your registration you will be notified via email.

ISSUES WITH EMAILS and SCHED

  1. If you already have a Sched account from a previous festival it will auto link to your pass.

  2. For couples and friends. Each pass needs a unique email address associated with it (i.e. you and your husband/wife/partner/friend aren’t using the same email for two passes).

Logging into your account

To log back in, please click on https://berkshireyogafestival2024.sched.com/login.   You’ll need to know the email address for your Sched account to login.

How do I go view and Edit my schedule?  

Login here: https://berkshireyogafestival2024.sched.com/login.  Click on your profile photo in the navigation bar and then select “My Schedule.”

Can I print my schedule?  

Yes, login following the directions above and click the “Print This” button on the top.

I can’t log into Sched.org.  What should I do? 

Try resetting your password here. If you don’t get an email right away check your spam folder.

I have more questions

Email us at support@berkshireyogafestival.com